Shipping policy
Shipping Policy
Thank you for shopping with Nightlife Accessories. We are committed to delivering your order safely and as quickly as possible.
1. Order Processing Time
All orders are processed within 1–3 business days (excluding weekends and public holidays).
Once your order has been processed, you will receive a confirmation email with your shipping details.
2. Shipping Rates & Delivery Estimates
Shipping costs are calculated at checkout based on your location.
Estimated delivery times:
- South Africa: 2–5 business days
Please note that delivery times are estimates and may vary depending on your location and courier delays.
3. Shipping Confirmation & Tracking
Once your order has shipped, you will receive a tracking number via email so you can monitor your delivery in real-time.
4. Delays & Unexpected Issues
While we aim to deliver within the estimated timeframe, delays may occur due to:
- High order volumes
- Courier issues
- Customs processing
We appreciate your patience and understanding.
5. Lost or Damaged Packages
If your order arrives damaged or is lost in transit, please contact us within 7 days of delivery (or expected delivery date).
We will work with the courier to resolve the issue and arrange a replacement or refund where applicable.
7. Incorrect Shipping Information
Please ensure your shipping address is correct at checkout.
We are not responsible for orders shipped to incorrectly provided addresses.
8. Contact Us
If you have any questions about your order or shipping, please contact us at:
📧 [shpnightlife@gmail.com]
Thank you for choosing Nightlife Accessories 💫